SHIPPING & DELIVERIES

 

Our products and main packaging are handmade so please take into account:

  • All orders are processed and prepared within 48-72 business hours starting from the order confirmation date. In some cases, it will be made to order so we will need some extra time, in this case we will contact you directly.
  • Once your order has been shipped you will receive an email with the confirmation and tracking number. In case you are having doubts, or you think your order is delayed you can contact us directly here.
  • As we ship worldwide, we require some personal information to secure the delivery depending on the country. For example, your phone or ID number.
  • We work with different courier companies; it will be confirmed when you finished your order and in your shipped confirmation email.

Shipping expenses

SPAIN (Mainland)

  • Orders over 50€ – FREE SHIPPING
  • Orders under 50€ – 3,5€
  • Once the order is prepared, the shipping time is in 3 working days.

SPAIN (Balearic Islands)

  • Orders over 70€ – FREE SHIPPING
  • Orders under 70€ – 5€
  • Once the order is prepared, the shipping time is in 3 working days.

 

EU COUNTRIES

  • Orders over 100€ – FREE SHIPPING
  • Orders under 100€ – 7€
  • Once the order is prepared, the shipping time is in 3-5 working days.

NON – EU COUNTRIES

  • Orders over 150€ – FREE SHIPPING
  • Orders under 150€ – 20€
  • Once the order is prepared, the shipping time is in 6-8 working days, depending on the shipping country

Orders & Payments

All our pieces and products as carefully made and packaged in our workshop, so that the order arrives in perfect conditions. In case there is a problem please contact us to hello@florainparadise.com

Our accepted payment methods are:

– Credit or debit card: VISA, MasterCard, American Express, and others

– Paypal, wheter you have a Paypal account or not.